How can we help?
Whether you’ve hit a bug, want to request a feature, or have a question about an account or purchase, we’re here to help. Every message reaches a human on our team.
We typically respond within 2 business days.
Help by app
When writing in, please mention which app you’re using — it helps us get you a fast answer.
Food & DrinkRecipeSnap
Save recipes from Instagram, TikTok, YouTube and the web. Your personal cookbook, powered by AI.
UtilitiesEverSafe
A hidden, private lock keeper for your most sensitive notes, photos and passwords. Face ID protected.
Photo & VideoPassport Photo
Get digital and printable passport photos that meet official requirements for 100+ countries.
ProductivityPrinter Scanner
Print photos, PDFs and documents from your iPhone to any wireless printer with one tap.
Photo & VideoRemove Objects
Remove unwanted objects, people and backgrounds from any photo with state-of-the-art AI.
Health & FitnessWhite Fan
Soothing white noise, fan sounds and ambient mixes to help you focus, relax and sleep deeper.
Frequently asked questions
Can’t find what you’re looking for? Use the contact form above.
How do I report a bug or ask for help?
How do I request a refund?
How do I cancel a subscription?
How do I restore a previous purchase?
Can I request a new feature?
Where can I read your privacy policy and terms?
Sapphire No: 1/1 İç Kapı No: 1B04
Kâğıthane / İstanbul
34415, Türkiye